Terms & Conditions

Minimum Order $35.00 :  Please note that orders with a merchandise total under $35.00 will be charged a Small Order Fee of $5.00.

Payment:  We accept MasterCard, Visa, and American Express.

Freight:  Free UPS Ground Shipping for domestic orders (lower 48 States) totalling $100.00 or more (under 70 Ibs).  Orders up to $99.99 will be charged a flat rate of $9.50. We can also use FedEx or DHL if you wish.

Note: All orders over 70 lbs will be shipped motor freight with freight charges added to the order.  All international orders require a freight account to be entered during order entry.  If no freight account is entered, the freight charges will be added to the order.  No C.O.D. shipments.

Warranty: Our tools carry an unconditional 30-day guarantee.  This covers defective tools only.  Any misuse, abuse, or alterations will void the warranty.  Most of our Air Tools carry a 1 year unconditional warranty.

Returns:  Approved return merchandise must be accompanied with the proper return material authorization (RMA) in order to receive proper credit.  A 20% restocking charge will apply in most cases.

Currency:  All pricing is in US dollars.  We accept MasterCard, Visa, and American Express.  Your transactions are SSL secured and all data is encrypted for your protection.

Pricing:  Our INTERNET pricing is based on our cost from the manufacturer.  This pricing is subject to change without notice.

Discontinued Items:  We reserve the right to substitute items of equal or greater value when discontinued by the manufacturer to Spenro Aircraft Tool Supply.

Right of Access:

By accepting purchase orders, the organization agrees to:

notify Spenro of nonconforming product, obtain Spenro approval for nonconforming product disposition, notify Spenro of changes in product and/or process, changes of suppliers, changes of manufacturing facility location and, where required, obtain Spenro approval, and flow down to the supply chain the applicable requirements including customer requirements, records retention requirements, and right of access by Spenro, their customer and regulatory authorities to the applicable areas of all facilities, at any level of the supply chain, involved in the order and to all applicable records.